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Questions

Can't find your answer? Email support@solasculp.com.

What is red light therapy?

Red light therapy (also called photobiomodulation) uses specific wavelengths of red and near-infrared light. Skin cells absorb this light, and it's been studied for skin firmness, texture and collagen. Solasculp puts those wavelengths into soft bands you wear at home.

What does it feel like?

Gentle warmth. It's painless, there's no UV light, and the bands switch themselves off when your session ends.

How long until I notice a difference?

Most people notice smoother-feeling skin within 2–4 weeks. Firmness and tone build over about 8 weeks of 3–5 sessions a week. Results vary from person to person.

Can I use it on my arms too?

Yes. The ContourBand comes with two strap sizes and fits thighs and upper arms. For the stomach there's the CoreBand.

Is it safe for all skin tones?

Red and near-infrared light don't contain UV, and the bands are used on all skin tones. Don't use a band if you're pregnant or breastfeeding, under 18, have a history of seizures or light sensitivity, skin cancer, open wounds or a silicone allergy. Ask your doctor first if you have a medical condition or recent surgery in the area.

How long does shipping take?

We ship free to the US with tracking. Orders leave within 1–3 business days and usually arrive within 7–15 business days.

What if it's not for me?

Every order has a 60-day money-back guarantee, even if you've used the band. Email support@solasculp.com within 60 days of delivery.

What if something's wrong with my band?

Every band has a 1-year warranty against defects. Email support@solasculp.com with your order number and a photo or video, and we'll repair or replace it.

Can I use a band every day?

Yes. Sessions are 15–20 minutes. 3–5 times a week is what most people do.

Do I have to use the cream?

No. The bands work on their own. The cream keeps skin hydrated and comfortable.

How do I charge it?

Use the USB cable in the box with any USB wall adapter. A full charge lasts several sessions.

How do I cancel cream refills?

Go to solasculp.com/manage, or email us. You can skip or cancel any time.